This article will provide descriptions for the following Technical Roles:
Data Manager
What are the responsibilities of a Data Manager?
The data manager will be responsibility for extracting and preparing the required data, transferring data to Campus Labs, and serving as the primary campus contact for the Campus Labs technical team for the life of the product. The Data Manager(s) must have a thorough understanding of the selected exchange type as well as have access to and familiarity with the SIS/LMS or other source system where data will be extracted. They will communicate with multiple product primary contacts to coordinate the structure of files and the scheduling of priorities. Data managers will also need to communicate with the Authentication Administrator to properly use external attributes.
On other Campuses, who has been a Data Manager?
Data Managers have held positions such as Chief Information Officer, SIS Administrator or have been a member of the IT staff (a programmer, for instance).
What is the level of involvement and time commitment of a Data Manager in onboarding and implementation?
|
Onboarding |
Technical Implementation |
Implementation Training |
Launch |
On-going support |
|
Medium |
High |
Low |
Low |
Low |
The Data Manager will participate in conversations and attend meetings about the design and use of the Core Data files during on-boarding. They will be responsible for instituting the proper exchange system, maintaining ongoing communication with our Technical Implementation Specialists to work through the process, and carrying out the actual construction of the Core Data files.
What is the level of involvement and time commitment of a Data Manager after launch?
The Data Managers will maintain the Core Data process, update files when necessary, and be the point person for Core Data updates and information.
Authentication Coordinator
What are the responsibilities of an Authentication Coordinator?
Campus Labs connects to campus authentication systems to identify and credential users. The centerpiece of each method is a secure transmission of a unique identifier for a user upon a successful granting of credentials. The Authentication Coordinator will be responsible for filling out the authentication worksheet and working with Campus Labs Technical Specialists to complete authentication set up and procedures. They will also need to communicate the designated external identifier to all Data Managers and Primary Contacts for the life of the Campus Labs product.
On other Campuses, who has been an Authentication Coordinator?
Authentication Coordinators have held positions such as Chief Information Officer and SIS Administrator; they have also been members of the IT staff who can facilitate authentication set up.
What is the level of involvement and time commitment of an Authentication Coordinator in onboarding and implementation?
|
Onboarding |
Technical Implementation |
Implementation Training |
Launch |
On-going support |
|
Medium |
Medium |
Low |
Low |
Low |
Authentication will be one of the first steps completed during on-boarding. The Authentication Coordinator will participate in conversations and attend meetings about selecting the appropriate authentication method and external identifier. They will also be responsible to make sure all new users are added with their external identifier. This could require communication with Data Managers and Primary Contacts.
What is the level of involvement and time commitment of an Authentication Coordinator after launch?
The Authentication Coordinator will maintain the Authentication process and make sure any new data managers are aware of authentication procedures. They may occasionally be called upon should changes need to be made to the campus’ authentication method or configuration.
API Manager
What are the responsibilities of a API Manager?
The API manager is responsible for the development, maintenance, testing, and support of various API’s. API Managers should have a thorough understanding of JSON and RESTful services. They will also serve as the primary campus contact for the Campus Labs Technical team for the life of the products. The Manager will also need excellent communication skills with end users, department members, and management in order to understand business requirements.
On other Campuses, who has been an API Manager?
API managers have been faculty members or IT specialists with programming or software development experience.
What is the level of involvement and time commitment of an API Programmer in onboarding and implementation?
|
Onboarding |
Technical Implementation |
Implementation Training |
Launch |
On-going support |
|
Low |
High |
N/A |
N/A |
Low |
What is the level of involvement and time commitment of an API Programmer after launch?
The API Manager will maintain the API’s, update or trouble shoot as necessary.
LMS Administrator
What are the responsibilities of an LMS Administrator?
Campus Labs connects to campus learning management systems to help maximize Course Evaluations exposure to students and faculty ,as well as, to increase student response rates. The LMS Administrator will be responsible for working with Campus Labs Technical Specialists to complete the LMS LTI set up. They will also need to test the integration and communicate changes to the Course Evaluations Contacts for the life of Course Evaluations product.
On other Campuses, who has been an LMS Administrator?
LMS Administrators have held positions such as Chief Information Officer and LMS Administrator; they have also been members of the IT staff who can facilitate LMS LTI set up.
What is the level of involvement and time commitment of the LMS Administrator in onboarding and implementation?
LMS/LTI setup can be one of the first steps completed during on-boarding or it can be completed at any time. The LMS Administrator will participate in conversations and attend meetings about setting up the integration and explaining how the integration works. They will also be responsible to communicate with the Primary Course Evaluations Contacts.
What is the level of involvement and time commitment of an LMS Administrator in onboarding and implementation?
|
Onboarding |
Technical Implementation |
Implementation Training |
Launch |
On-going support |
|
Low |
High |
N/A |
N/A |
Low |
What is the level of involvement and time commitment of the LMS Administrator after launch?
The LMS Administrator will maintain the LMS integration process and make sure any new Course Evaluations managers are aware of integration. They may occasionally be called upon should changes need to be made to the campus’ LMS configuration.
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