This article will provide descriptions for the following roles:
Course Evaluations Primary Contact
What are the responsibilities of a Course Evaluations Primary Contact?
This role is responsible for the development and oversight of Course Evaluations. The primary contact will be the main point of contact during implementation, rollout, and continued development of Course Evaluations. They will be responsible for:
- Onboarding the Course Evaluations platform with an understanding of its relationship to the campus’ course evaluation strategy.
- Maintenance of the Course Evaluations platform, including contributing to the initial site construction, controlling settings, determining users and permissions, and understanding the detailed functionality of the tool.
- Communicating choices concerning the Course Evaluations platform to relevant stakeholders on campus.
Though there will be a single Primary Contact to lead your efforts on campus, we do recommend that there be between 1-3 individuals identified to be trained on use of the Course Evaluations toolset. Sometimes, a campus may distribute these duties over multiple people. For example, a campus might have a subject-matter expert in Institutional Effectiveness or Academic Affairs and an administrative assistant for support and maintenance.
The Primary Contact will also be informed about all product updates, additional features, and integrations, and have direct connection to the Course Evaluations consultant. For questions that arise regarding the contract, site configuration, or changes to the community, the Primary Contact will always serve as the primary point of contact.
On other Campuses, who has been a Course Evaluations Primary Contact?
Primary Contacts have held such titles as Associate Provost, Registrar, Learning Assessment Director, Director of Institutional Research, Associate Dean, Administrative Assistant.
What is the level of involvement and time commitment of a Course Evaluations Primary Contact in onboarding and implementation?
|
Onboarding |
Technical Implementation |
Implementation Training |
Launch |
Ongoing Support |
|
High |
High |
High |
High |
Medium |
Primary Contacts should be directly involved in data import preparation during onboarding and technical implementation, in order to ensure that the relevant data is being configured. They will also attend a self-paced onboarding training series introducing settings and functionality of the tool. In addition to the configuration and settings of the tool, the Primary Contact will have access to resources and consultation related to reporting and use of results.
What is the level of involvement and time commitment of a Course Evaluations Primary Contact after launch?
The Primary Contact will be a contact point on campus for users as well as a contact point for Campus Labs regarding check-ins, product updates, and product communications.
Course Evaluations Champion
What are the responsibilities of a Course Evaluations Champion?
A Product Champion is a campus resource who can act in an influential manner on campus. A Product Champion will act as a liaison between the campus audience and the Anthology products. The Champion is someone who supports the mission of the campus as well as the solutions proposed in the Anthology products and is willing to be an advocate on campus. They are a voice from within the campus, an influencer for the adopted solutions, a coach to other users, and a person who will help with successful adoption on campus. The specific responsibilities will vary based on the product, campus environment, and the goals being pursued, but Product Champions are generally involved in the launch and adoption of the product on campus.
On other Campuses, who has been a Course Evaluations Champion?
Product Champions are part of the targeted user base on campus. They have held a variety of positions dependent on the platform and targeted audience.
What is the level of involvement and time commitment of a Course Evaluations Champion in onboarding and implementation?
|
Onboarding |
Technical Implementation |
Implementation Training |
Launch |
Ongoing Support |
|
Low |
Low |
Low |
High |
Medium |
What is the level of involvement and time commitment of a Course Evaluations Champion after launch?
A Product Champion will prioritize understanding the purpose of the platform and how to showcase its usefulness to the broader audience. A Product Champion will work to build support and engagement with the campus goals among the target audience.
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