This article will provide a description of the following roles:
- Outcomes Primary Contact
- Outcomes Site Administrator
Outcomes Primary Contact
What are the responsibilities of an Outcomes Primary Contact?
This role is responsible for the direction and goals of assessment on campus. They should have a good understanding of the Assessment Cycle and their campus' assessment plan. They should be able to articulate clear expectations to their users as to the quality, quantity, and format that assessment will occur in. Primary Contacts often serve as Site Administrator as well.
On other Campuses, who has been an Outcomes Primary Contact?
Primary Contacts have held titles such as Director of Assessment, Director of Institutional Research, AVP of Academic Affairs, Director of Student Life.
What is the level of involvement and time commitment of an Outcomes Primary Contact in orientation and implementation?
|
Orientation |
Technical Implementation |
Implementation Training |
Launch |
On-going Support |
|
High |
Medium |
Medium |
High |
Low |
What is the level of involvement and time commitment of an Outcomes Primary Contact after launch?
The Primary Contact will be a contact point on campus for users as well as a contact point for Campus Labs Consultants for regular check-ins around meeting assessment goals, product updates, and product communications.
Outcomes Site Administrator
What are the responsibilities of an Outcomes Site Administrator?
This product specific role is responsible for the maintenance and direction of Outcomes, including contributing to the initial site construction, controlling settings, determining users and permissions, and understanding the detailed functionality of the tool. They will be responsible for implementing the Outcomes platform with an understanding of its relationship to the campus’ assessment strategy. The Site Administrator will be responsible for communicating choices concerning the platform to relevant stakeholders on campus. They are also responsible for training the broader campus audience in product use. This role will also be responsible for yearly tool maintenance. We recommend that there are between 1-3 Site Administrators for Outcomes.
On other Campuses, who has been an Outcomes Site Administrator?
Site Administrators have held titles such as Director of Assessment, Director of Institutional Research, AVP of Academic Affairs, Director of Student Life, and office assistants.
What is the level of involvement and time commitment of an Outcomes Site Administrator in orientation and implementation?
|
Onboarding |
Technical Implementation |
Implementation Training |
Launch |
On-going Support |
|
High |
Medium |
High |
High |
Low |
Outcomes Site Administrators will be involved in the Core Data Preparation during on-boarding and technical implementation. They will attend a five-part Implementation Training series introducing settings and functionality of the tool.
What is the level of involvement and time commitment of an Outcomes Site Administrator after launch?
The Site Administrator will be a contact point on campus for users and training as well as a contact point for Campus Labs regarding check-ins, product updates, and product communications. They will also have responsibility for ongoing site maintenance and annual site set-up decisions and have access to support choices around the organizational structure and time periods within the system.
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