Education and Adoption Teams

This article will introduce the Campus Education and Adoption teams.

Campus Education and Adoption uses a proven approach that clearly identifies roles, milestones, and success criteria for you to achieve your required outcomes. 

  • Onboarding – identify required outcomes and develop a Success Plan, introduce best practices, guidance, and resources to enable business process integration and improvement.
  • Adoption & Expansion – execute strategies to ensure value realization and outcome attainment, align with campus priorities to accelerate broader use and continuous value delivery.

Campus Education and Adoption has a world-class onboarding team that will offer both product and subject matter expertise to your team. 


  • Meet onboarding team
  • Review current practices and processes
  • Set goals and define success criteria
  • Develop timeline and onboarding Success Plan

Technical Implementation

  • (varies by product)

Configuration & Consultation

  • Complete self-paced product training
  • Explore best practices
  • Discuss and agree on configuration options

User adoption is a well-known challenge. Campus Adoption team members work with your team to overcome that challenge by offering strategies to increase utilization and to ensure you are seeing value from your investment.

Launch & User Adoption

  • Meet your adoption team
  • Establish adoption goals & timeline
  • Develop adoption Success Plan
  • Utilize adoption resources and expertise


  • Execute adoption strategies
  • Provide proactive recommendations
  • Explore best practices
  • Periodic assessment - measure progress and adjust as needed

Ongoing Consultation & Training

  • Complete additional self-paced product training, as needed
  • Participate in milestone-based consultation touchpoints
  • Review newly released features and identify opportunities to leverage them



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